Electronic Submission System – Creditor Portal

Electronic Submission System of the Official Receiver’s Office

Following the successful implementation of Phase 1 of the Official Receiver’s Office (ORO) Electronic Submission System (ESS) on 29 December 2023, we are pleased to announce the launch of Phase 2 on 14 July 2025.

This new phase aligns with the "Digital Government" initiative, expanding the scope of digital services available and significantly enhancing efficiency and convenience for all stakeholders, including members of the public, creditors, and private insolvency practitioners.

The newly introduced Creditor Portal of the ESS provides institutional creditors who have registered accounts with the features to electronically submit their Proof of Debt forms online, along with the necessary supporting documents for bankruptcy and liquidation cases. The portal also serves as a communication platform, facilitating direct interaction with the ORO regarding their claims.

Expand All +  Collapse All -
  • Submission of Proof of Debt Forms
  • Amendment or Withdrawal of Proof of Debt Forms
  • Notification of Assignment of Debts
  • Communication platform with ORO on Dividend Matters
  • Receiving Notices of Intended Release Application Issued by the ORO
Terms and Conditions PDF download
(242KB)
Personal Information Collection Statement PDF download
(119KB)
System Requirements PDF download
(102KB)
Official Receiver’s Notice on 14 July 2025 – Specified Forms Notice on Bankruptcy Ordinance (Cap. 6) (ESS. 01/2025) PDF download
(157KB)
Official Receiver’s Notice on 14 July 2025 – Specified Forms Notice on Companies (Winding Up and Miscellaneous Provisions) Ordinance (Cap. 32) (ESS. 02/2025) PDF download
(199KB)
Official Receiver’s Notice on 14 July 2025 – Specified Requirements Notice on Bankruptcy Ordinance (Cap. 6) (ESS. 01A/2025) PDF download
(265KB)
Official Receiver’s Notice on 14 July 2025 – Specified Requirements Notice on Companies (Winding Up and Miscellaneous Provisions) Ordinance (Cap. 32) (ESS. 02A/2025) PDF download
(292KB)
Guidelines for User Registration of Creditor Portal of Electronic Submission System PDF download
(316KB)
Annex A - Organization Account Registration Form PDF download
(141KB)
Introduction of Electronic Submission System - Creditor Portal

(183MB)
Download Transcript (157KB)
Frequently Asked Questions