Office Hours and Further Assistance

Office Hours

Services Monday to Friday
Counter Service (including public enquiry service) (located on 10/F, High Block, Queensway Government Offices, 66 Queensway, Hong Kong) 8:30 am to 12:30 pm
1:30 pm to 5:45 pm
Shroff (located on 10/F, High Block, Queensway Government Offices, 66 Queensway, Hong Kong) 9:00 am to 12:30 pm
1:30 pm to 4:30 pm
Hotline (attended by service officer) 8:30 am to 5:45 pm
Attestation Service# (available on 10/F, High Block, Queensway Government Offices, 66 Queensway, Hong Kong) 10:00 am to 12:00 noon
2:00 pm to 4:00 pm

You can also obtain our services through the following means outside the above service hours –



# Quotas allocated for each session will be based on first-come-first-serve basis:

Session Time No. of Quotas Available/Session
10:00 am to 12:00 noon
2:00 pm to 4:00 pm
25
25

* Maximum size of document allowed: 30cm (width) x 8cm (thickness) x 36cm (length).
No cash should be deposited in the drop-in box.
No acknowledgement receipt will be given.

Enquiries / Complaints

If you want to make enquiries/complaints about our services, you may contact us in the following ways -

By Telephone : (852) 2867 2448
By Facsimile : (852) 3105 1814
In Person/Writing : The Departmental Secretary
Official Receiver's Office
10/F-12/F, High Block
Queensway Government Offices
66 Queensway, Hong Kong
By Electronic Mail : oroadmin@oro.gov.hk