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Use of "LeaveHomeSafe" mobile application on Official Receiver’s Office premises starting 1 November 2021
In accordance with the Government’s announcement on the strict enforcement of requirement of using “LeaveHomeSafe” mobile application (“the app”) when entering government buildings or offices, starting from 1 November 2021, except for exempted persons specified in the paragraph below, all persons entering the premises of the Official Receiver’s Office (ORO) are required to use the app to scan the venue QR code before entry.
Persons who are aged below 12 or aged 65 or above, those with disabilities that render use of the app difficult and individual persons granted exemption due to actual circumstances, will be exempt from the requirement of using the app when they enter ORO premises. The exempted persons are required to complete a record form to register their names, the first four digits or letters of their identification documents, their contact numbers and the date and time of their visits, with relevant identification documents presented for verification at the request of our staff on-site. Our staff will also verify the contact numbers by making phone calls.
Any person who does not use the app and fail to provide the required information in the record form, ORO may deny their entry.
As it will take time to verify personal particulars under the new arrangement, the waiting and processing times for the services provided by the ORO may be longer. Members of the public are advised to allow sufficient time to come forward for the services and follow the instructions of our staff on-site when entering the ORO premises.
Additional Measures for Online Search Service starting from November 2021
To further enhance protection of personal data privacy, the Official Receiver’s Office (“ORO”) will introduce additional requirements for access to the search service for the individual voluntary arrangement (“IVA”) register provided by ORO. With effect from 1 November 2021, searchers of the IVA register are required to provide their personal information, including name and identification information, and confirm that information obtained from the search will only be used for the stated purpose of the register. Searchers are also required to acknowledge that they understand the consequences of using the personal data obtained for any unpermitted purposes or in contravention of the requirements under the Personal Data (Privacy) Ordinance (Cap. 486).
Consumption Voucher Scheme
The Government has introduced a Consumption Voucher Scheme under which eligible Hong Kong permanent residents and new arrivals aged 18 or above may register electronically or otherwise to receive electronic consumption vouchers with a total value of $5,000 by instalments. Registration for the Consumption Voucher Scheme starts on July 4. Any undischarged bankrupt who intends to register for the Consumption Voucher Scheme can visit the website of the Scheme for detailed information on the Scheme (https://www.consumptionvoucher.gov.hk). For obligations of an undischarged bankrupt after receipt of the vouchers, please see the FAQs (Part K) on the Scheme (https://www.consumptionvoucher.gov.hk/en/faqs.html).
New Online Application Services via GovHK
With effect from 25 January 2021, the Official Receiver’s Office has launched the following new online services via GovHK:
For details, please click “Electronic Services” and select the relevant online services.
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