Welcome to the homepage of the Official Receiver's Office.
Established on 1 June 1992, the Official Receiver's Office performs various statutory duties relating to insolvency in the Hong Kong Special Administrative Region. Our mission is to provide an insolvency service of high quality on par with international standards and to ensure that the relevant legislation is commensurate with the objective of keeping Hong Kong to the forefront as a major International Financial Centre. We endeavor to provide an efficient insolvency service to the public in an open and accountable manner in accordance with the performance standards and targets set.
Our homepage contains useful information about our services and provides various forms and guides for use by the public. The “What’s New” section reports the latest news about our work. I hope you will find our homepage useful and informative.
Ms Phyllis McKenna Official Receiver, JP
Official Receiver's Office provides limited public services starting from December 2
In view of the latest epidemic situation and the special work arrangement for government employees, the Official Receiver's Office (ORO) announced today (December 1) that it will provide limited public services to members of the public from tomorrow (December 2) until further notice as follows:
Opening hours of all offices of the ORO will remain unchanged (i.e. between 8.30am and 12.30pm and between 2pm and 5.45pm from Monday to Friday), but the number of counters providing public services on 10/F, High Block, Queensway Government Offices, 66 Queensway, Hong Kong will be reduced. The waiting and processing times for the services provided by the ORO may be longer as the provision of services will be scaled down. Members of the public are urged to come forward for the services only when such services are urgently required.
To achieve social distancing with a view to reducing the risk of the spread of the COVID-19 virus in the community, members of the public are encouraged to avoid coming to the offices of the ORO as far as possible. For the delivery of documents to the ORO, the public may make use of the ORO’s designated drop box on the Deck Floor of Queensway Government Offices. They can also make use of the electronic services of the ORO and contact the ORO by:
As for the meetings of creditors, meetings of contributories and adjournment thereof, those scheduled to be held on or after tomorrow (December 2) will be convened as scheduled. To avoid contagion of the disease by personal contact, creditors are recommended to lodge their proxy with the ORO by way of fax at 3105 1814 and avoid attending a meeting in person. The proxy forms can be accessed at the ORO’s website (https://www.oro.gov.hk/eng/pforms/pforms.htm). Members of the public are also advised not to attend such meetings unless it is absolutely necessary.
For any enquiries, please contact the ORO through our hotline at 2867 2448.
Ends/Tuesday, December 1, 2020
Application for No-objection letter
With effect from 1 December 2020, in the cases where the Official Receiver is the trustee of the discharged bankrupt, application for the letter confirming no objection to the issuance of a certificate of discharge by the court (“No-objection Letter”) can be applied via sending an email to the designated email account (firstname.lastname@example.org) of the Official Receiver’s Office. Upon successful application, a computer generated No-objection Letter will be sent to the applicant via email. For details, please click “Electronic Services” and select the item “Application for No-objection Letter”.
Ends/Thursday, December 3, 2020
Discontinuation of provision of public search service / facility in person or by mail
With effect from 2 November 2020, the following public search services will be provided online only and our counter will stop accepting applications for search using ORO Form “ORO 73”:
Individual Voluntary Arrangement Search; and
Compulsory Winding-up Search.
The Government has introduced a Cash Payout Scheme under which eligible Hong Kong permanent residents may register electronically or use a paper form to receive $10,000. Registration for the Cash Payout Scheme started on June 21. Any undischarged bankrupt who intends to register for the Cash Payout Scheme can visit the website of the Scheme for detailed information on the Scheme (https://www.cashpayout.gov.hk/eng/index.html). For obligations of the undischarged bankrupt after receipt of the payment, please see the FAQs (No. 85) on the scheme (https://www.cashpayout.gov.hk/eng/faqs.html).